Recent Jobs

Customer success stories, before and after results, field notes, and homeowner tips from generator and electrical jobs our team has completed.

New outdoor meter-main combination panel and service mast mounted on new blue siding at a renovated home in Grygla, Minnesota

Customer Success Story

An Electrical Service Upgrade That Fits a Renovated Exterior in Grygla

Location
Grygla, Minnesota
Job Type
Panel or Service Upgrade
Equipment
Outdoor meter-main combination panel with a new service mast and weatherhead
Published

A Grygla home was getting new siding and windows, and the electrical service needed to be upgraded to go with it. Our team installed a new outdoor meter-main combination panel that fits cleanly with the new exterior.

What the Homeowner Needed

The home was being renovated with new siding and windows, and the electrical service needed to be upgraded to go with it. Because the house was partway through the renovation, the new service had to fit cleanly with the new siding and trim.

What Our Team Did

  • Installed a new outdoor meter-main combination panel
  • Installed a new service mast and weatherhead
  • Reconnected the overhead service drop
  • Tested the system before the meter was set
  • Removed the old service equipment
  • Provided a clearly labeled emergency disconnect on the outside of the house

The Result

The home now has updated, code-compliant electrical service with more capacity. The meter and main breaker are housed in one outdoor enclosure, and the emergency disconnect can be reached by first responders from outside the home.

The installation is clean and matches the newly renovated exterior.

Old electrical service equipment on a Grygla, Minnesota home partway through a siding and window renovation
Before
New outdoor meter-main combination panel with the meter set and a new service mast on the renovated home in Grygla, Minnesota
After

Before and After

Before and After: Outdoor Meter-Main Service Upgrade in Grygla

Location
Grygla, Minnesota
Job Type
Panel or Service Upgrade
Equipment
Outdoor meter-main combination panel with a new service mast and weatherhead
Published

See how the electrical service on a Grygla home changed during a siding and window renovation, from the old service equipment to a new outdoor meter-main combination panel with an emergency disconnect.

Before

  • Old service equipment on the house
  • Home partway through a siding and window renovation
  • Electrical service needed to be upgraded to go with the renovation

After

  • New outdoor meter-main combination panel
  • New service mast and weatherhead
  • Overhead service drop reconnected
  • Clearly labeled emergency disconnect on the outside of the house
  • Old service equipment removed
  • Clean installation that matches the new siding and trim

Before: Old Service Equipment in the Middle of a Renovation

The home was partway through a renovation with new siding and windows. The existing electrical service needed to be upgraded to go with it, and the new equipment had to fit cleanly with the new siding and trim.

After: One Outdoor Enclosure With an Emergency Disconnect

We installed a new outdoor meter-main combination panel with a new service mast and weatherhead. Then we reconnected the overhead service drop and tested the system before the meter was set. The old service equipment was removed.

The meter and main breaker are now in one outdoor enclosure, and the new setup includes a clearly labeled emergency disconnect that first responders can reach from outside. The home has updated, code-compliant electrical service with more capacity, and the installation matches the newly renovated exterior.

New outdoor meter-main combination panel with the cover off during testing, before the meter was set, in Grygla, Minnesota

Homeowner Tip

Upgrading Your Electrical Service? Plan for an Outside Emergency Disconnect

Location
Grygla, Minnesota
Job Type
Panel or Service Upgrade
Equipment
Outdoor meter-main combination panel
Published

Many homeowners do not know that current electrical code requires an emergency disconnect on the outside of the home when the service is upgraded. Here is how a meter-main combination panel handles it, and why exterior projects are a good time to upgrade.

The Code Requirement Many Homeowners Do Not Know About

Many homeowners do not know that current electrical code requires an emergency disconnect on the outside of the home when the service is upgraded. The goal is simple: firefighters or utility crews should be able to shut off power to the house without going inside.

How a Meter-Main Combination Panel Handles It

A meter-main combination panel puts the meter and the main breaker in one outdoor box. On our recent service upgrade in Grygla, that one enclosure provides a clearly labeled emergency disconnect on the outside of the house.

Why Exterior Projects Are a Good Time to Upgrade

If you are already doing siding or other exterior work, that is a good time to upgrade your electrical service. The new equipment can be mounted and trimmed in cleanly with the new exterior. In Grygla, the house was partway through a siding and window renovation, and the new service was installed to fit with the new siding and trim.

New Generac 26 kilowatt propane home standby generator installed on a raised block base at a home in Wahpeton, North Dakota

Customer Success Story

Propane Standby Power for a Wahpeton Home

Location
Wahpeton, North Dakota
Job Type
New Generator Installation
Equipment
Generac 26 kilowatt home standby generator fueled by propane, paired with an automatic transfer switch
Published

A Wahpeton homeowner wanted automatic backup power. Our team installed and commissioned a new Generac 26 kilowatt propane standby generator with an automatic transfer switch, and the home is ready for winter.

What the Homeowner Needed

The homeowner wanted automatic backup power for their home. A standby generator paired with an automatic transfer switch provides exactly that. When the utility power goes out, the system is designed to take over on its own, without anyone needing to be home to start it.

The Equipment

We installed a Generac 26 kilowatt home standby generator fueled by propane. The generator is paired with an automatic transfer switch that moves the home between utility power and generator power.

What Our Team Did

  • Installed the new Generac 26 kilowatt standby generator and automatic transfer switch
  • Commissioned the system
  • Connected the generator to the homeowner's Wi-Fi network for Generac Mobile Link monitoring and warranty activation
  • Tested the system through a full transfer cycle

The Result

New automatic backup power is in place. The generator is activated, connected to Generac Mobile Link, and ready for winter.

Finishing Touches

The homeowner is adding landscaping around the new generator. Once that work is complete, we plan to share an updated photo here.

Generac 26 kilowatt standby generator on its new base in Wahpeton, North Dakota, with landscaping work underway around it

Before and After

Before and After: From No Backup Power to Winter Ready in Wahpeton

Location
Wahpeton, North Dakota
Job Type
New Generator Installation
Equipment
Generac 26 kilowatt home standby generator fueled by propane
Published

This Wahpeton home went from relying only on utility power to having a Generac 26 kilowatt propane standby generator that is activated, monitored through Mobile Link, and tested through a full transfer cycle.

Before

  • No automatic backup power for the home
  • The homeowner wanted a system that would take over on its own during an outage

After

  • New Generac 26 kilowatt propane standby generator and automatic transfer switch installed
  • Generator connected to the homeowner's Wi-Fi network
  • Generac Mobile Link monitoring set up and warranty activated
  • System tested through a full transfer cycle
  • Ready for winter

Before: Relying on Utility Power Alone

The homeowner wanted automatic backup power for their home. Without a standby generator, an outage would mean waiting for the utility to restore power.

After: Activated, Monitored, and Tested

Our team installed and commissioned a new Generac 26 kilowatt propane standby generator with an automatic transfer switch. We connected the generator to the homeowner's Wi-Fi network for Generac Mobile Link monitoring and warranty activation, then tested the system through a full transfer cycle.

The home now has new automatic backup power that is activated, connected to Mobile Link, and ready for winter.

What Comes Next

Landscaping around the generator is in progress. We will add an updated photo once the homeowner finishes that work.

Close view of a newly commissioned Generac home standby generator in Wahpeton, North Dakota

Field Note

What a Full Transfer Cycle Test Checks on Commissioning Day

Location
Wahpeton, North Dakota
Job Type
New Generator Installation
Equipment
Generac 26 kilowatt home standby generator fueled by propane, paired with an automatic transfer switch
Published

On a recent Wahpeton installation, we tested a new Generac 26 kilowatt generator through a full transfer cycle before calling it ready. Here is what that test covers and why it matters.

What We Did on This Job

As part of commissioning a new Generac 26 kilowatt propane generator in Wahpeton, we tested the system through a full transfer cycle. We also connected the generator to the homeowner's Wi-Fi network for Generac Mobile Link monitoring and warranty activation.

What a Full Transfer Cycle Includes

A full transfer cycle follows the same sequence the system goes through during a real outage. When utility power is interrupted, the generator starts and the automatic transfer switch moves the home's electrical load from utility power to generator power. When utility power returns, the transfer switch moves the home back to utility power, and the generator runs through its cool down before shutting off.

Why It Matters

In a typical weekly exercise cycle, the engine runs without taking over the home's electrical load. A full transfer cycle confirms that the generator, the transfer switch, and the home work together from start to finish, which is what the homeowner is counting on when the power actually goes out.

Where Else We Use It

A live transfer test, with the homeowner's permission, is also part of our Baseline Inspection for existing generators before they enroll in one of our service plans.

New Generac 24 kilowatt home standby generator installed on a concrete pad at a home in Wahpeton, North Dakota, with the automatic transfer switch mounted nearby

Customer Success Story

New Automatic Backup Power for a Wahpeton Home

Location
Wahpeton, North Dakota
Job Type
New Generator Installation
Equipment
Generac 24 kilowatt home standby generator with a new generation controller and built-in Wi-Fi and cellular connectivity, paired with an automatic transfer switch
Published

A Wahpeton homeowner wanted automatic backup power. Our team installed and commissioned a new Generac 24 kilowatt home standby generator with an automatic transfer switch, and the home is now set up for winter.

What the Homeowner Needed

The homeowner wanted automatic backup power for their home. With an automatic transfer switch in place, the generator is designed to sense a utility outage and take over on its own, so the household does not have to start or connect anything by hand.

The Equipment

We installed a Generac 24 kilowatt home standby generator. This model uses the new generation Generac controller, which has built-in Wi-Fi and cellular connectivity. The generator is paired with an automatic transfer switch that moves the home between utility power and generator power.

What Our Team Did

  • Installed the new Generac 24 kilowatt standby generator and automatic transfer switch
  • Commissioned the system once utility power was connected
  • Diagnosed and corrected a controller fault that appeared at startup
  • Connected the generator to the homeowner's Wi-Fi network so it could activate and register through Generac Mobile Link
  • Ran the startup test

The Result

New automatic backup power is in place. The generator is activated and registered, connected to Generac Mobile Link for remote monitoring, and ready for winter.

Front view of a commissioned Generac home standby generator in Wahpeton, North Dakota, installed by Prairie Power - Generator Solutions

Before and After

Before and After: Clearing a Startup Controller Fault in Wahpeton

Location
Wahpeton, North Dakota
Job Type
New Generator Installation
Equipment
Generac 24 kilowatt home standby generator with built-in Wi-Fi and cellular connectivity
Published

At startup, a new Generac standby generator in Wahpeton showed a controller fault and would not start. Here is what we found, what we changed, and where the system stands now.

Before

  • The generator had been set well before utility power was connected to it
  • The battery had drained to about 2 volts
  • The controller showed communication and battery charging faults
  • The unit would not start

After

  • New battery installed
  • Controller faults cleared
  • Generator connected to the homeowner's Wi-Fi network
  • Activated and registered through Generac Mobile Link
  • Startup test completed and the system is ready for winter

Before: A Generator That Would Not Start

When we arrived to commission this new Generac 24 kilowatt generator, the controller displayed a fault and the unit would not start. We traced the problem to the battery. It had drained completely while the generator sat in place before the utility connection was live.

The controller and connectivity module draw a small amount of power at all times. Over the time the generator waited for utility power, that draw pulled the battery down to about 2 volts. A battery that low caused communication and battery charging faults at commissioning.

After: Activated, Registered, and Ready

We replaced the battery and cleared the faults. Next, we connected the generator to the homeowner's Wi-Fi network so it could activate and register through Generac Mobile Link. With that complete, we ran the startup test.

The homeowner now has automatic backup power in place, with remote monitoring through Mobile Link, heading into winter.

Generac standby generator on its pad with the transfer switch and utility connection equipment mounted on a nearby pole in Wahpeton, North Dakota

Field Note

Why We Now Leave the Generator Battery Disconnected Until the Unit Is Energized

Location
Wahpeton, North Dakota
Job Type
New Generator Installation
Equipment
Generac home standby generator with a new generation controller and built-in Wi-Fi and cellular connectivity
Published

A Wahpeton installation taught us a practical lesson about new generation Generac controllers. Here is what happened to the battery and the change we made to how we install.

What We Saw on This Job

On a new Generac 24 kilowatt installation in Wahpeton, the generator was set well before utility power was connected to it. By the time we returned to commission the system, the battery had drained to about 2 volts, and the controller showed communication and battery charging faults.

Why the Battery Drained

Newer Generac generators use a controller with built-in Wi-Fi and cellular connectivity. The controller and the connectivity module draw a small amount of power all the time, even when the generator is not running. Until the unit is energized, nothing is recharging the battery to replace that power, so a generator that sits for a while before the utility connection is live can drain its battery.

What We Do Differently Now

We now leave the battery disconnected until the unit is energized. That keeps the battery from draining during the gap between setting the generator and connecting utility power, so the system is ready to start on commissioning day.

What This Means for Homeowners

If there is a gap between the day your generator is set and the day utility power is connected to it, this is one of the steps our team takes so your new generator is ready to start when it is commissioned.

Ready for Your Own Backup Power Success Story?

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